Store Policy

Customer Care

We would love to hear from you! If you have any questions or concerns regarding your candles please don't hesitate to contact us. You can chat with us anytime and we'll do our best to answer your questions. If you receive defective candles, we'll gladly replace your candles at no additional cost. Please refer to our exchange policy for additional information. 

We would love to feature you on our Instagram! If you have any pictures or videos of our candles, please feel free to tag us: @eiarcandle. We would love to see your beautiful pictures! 

Privacy & Safety

Thank you for shopping at Eiar Candle. The privacy and security of your personal information is very important to us. We only collect personal information when you purchase, order, or exchange products. We will not share your personal information with any third party vendors without your consent. 

If you sign up for our weekly updates, we may collect optional information such as your name and email address. Email addresses are only used internally for the purpose of sending you emails of advanced notice sales, new events and collections, and other Eiar Candle news. You can unsubscribe from Eiar Updates at any time.

We only keep your personal information as long as necessary for the purposes we collected it or as otherwise required by law.

Please feel free to contact us with any questions or concerns regarding your personal information.




Wholesale Inquiries

For wholesale inquiries, custom orders, and/or questions on how to become a Stockist, please contact us


Payment Methods

- Credit / Debit Cards

We currently accept Visa, MasterCard, American Express, and Discover