EIAR CANDLE

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CONTACT

+1 408-508-9877
INFO@EIARCANDLE.COM

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© 2019 EIAR CANDLE.

Shipping & Returns

SHIPPING POLICY

Retail orders will be shipped via USPS from our studio in Campbell, CA within 1 to 2 business days.

Shipping costs vary depending on weight. Enjoy free domestic shipping on retail orders of $75 or more. Tracking information will be emailed after your order has been processed. 

Transit time will vary from 1-Day, 2-Day, or 3-Day, depending on location, this does not including Saturday delivery. Please allow a total of 3 to 5 business days from the order date for delivery to be completed. 

Wholesale orders will be shipped within 3 to 5 business days after payment completion. Shipping costs vary depending on weight. Tracking information will be emailed after wholesale order has been processed. Please allow a total of 5 to 10 business days from the order date for delivery to be completed.

Return & Exchange Policy

We currently don't offer a refund for candle orders. We apologize for the inconvenience, but we will gladly exchange any defective items. 

 

Please contact us within 15 days from the order date and we'll ship the replacement within 1 to 2 business days.

 

Refer to our shipping policy on lead time for your replacement candles.